Emergency IT Support

Whether you’re a client or not, if you’re having an IT emergency - give us a call.

Unplanned downtime can be devastating to your business and its productivity. Konnetix are a responsive IT company with the specialist resources at hand to provide fully-qualified technicians to solve your IT emergency.

An IT emergency could be:

Data Loss

Hardware Failure

Security Breach

Network Connectivity failure

Server failure

Any IT failures that are causing disruption to your usual business operations are classified as an emergency. Following a phone conversation, Konnetix will deploy a technician, whether they are required on-site or can fix your IT emergency remotely.

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Specialising in professional service organisations: Accounting, recruitment, legal, consulting, architecture and engineering

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Disaster Recovery With Konnetix

If you choose to work with Konnetix for your Disaster Recovery planning, we can include the following:

Experienced Team

Your IT technician has experience dealing with a wide range of IT problems & will work to resolve your issues quickly & efficiently.

Transparent Pricing

A fixed-point cost or clear hourly rate will be agreed before a technician starts working on recovering your data.

Rapid response

Based in Hertfordshire, Konnetix can deploy technicians quickly, maintaining their impressive ultra-fast response rates.

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We Specialise in

Some of our other services on offer

IT Support

With over 50 years’ combined industry experience, you can trust Konnetix to help you with your managed IT support.

Telephony

As your chosen telecoms partner, we will develop and tailor a unique solution to combine both your IT and telecoms’ needs.

Security Solutions

Konnetix provide business IT security for networks, servers and users. This is achieved by using industry-leading technology.

Automated Backups

Using our automated, online back-up solution, your business will continue to function in the event of any unexpected problems.

Jim Harrison

13:12 08 Jun 17

We approached Konnetix who sat down with us and offered us a solution to our email server issues for our company across 3 sites. After selecting a package to suit us the implementation of this service was superb.Any glitches encountered when we went live were dealt with quickly and efficiently. We would happily recommend Konnetix as a solution to IT issues. United Welding Supplies Ltd

Amanda Cockerill

08:11 24 May 17

From Aspect Electrical LTDs initial meeting with Konnetix to discuss our needs as a relatively small company where none of us are particularly "IT Savvy", we were explained everything in friendly, clear detail, costs were outlined from the start and there were no hidden nasty extras and no pushy sales, a very friendly, efficient service and we would highly reccomend Konnetix.

Tim Haywood

17:09 12 Feb 16

“We engaged Konnetix to supply and install a brand new IT infrastructure as part of an office move for Haywoods. Great advice and competitive prices were received for the proposed implementation of hardware, software and new user accounts. The move went extremely well with no data loss whatsoever and Konnetix showed great flexibility in the way they handled the planning and execution of this important project.”

Danny Shea

08:13 22 Oct 15

"I would just like to say a big thank you to Darren and the whole of the Konnetix team for the help and understanding that I required to get my business started. I approached Konnetix after speaking to another business owner who had dealt with Konnetix for many years and had nothing but praise for their services, Darren took the time to understand my vision for the business and that the fact rapid growth would be essential so with this in mind we now have a fully scalable cloud IT solution up and running from day one which means we have hit the ground running and that I can add staff quickly and efficiently who can work from the office, on the road or anywhere in the country."Danny SheaManaging Director Riteshield Roofing

R H Logistics Ltd

08:31 21 Oct 15

R H Logistics had the task of out sourcing our I.T infrastructure and needed to upgrade our server room and all its servers in one go due to running server 2003, we had experienced poor service from our last I.T staff, with this we found konnetix Ltd from the Microsoft business web site and started the process with them. WOW what a difference, over one weekend they had installed a whole new server room including new switches, servers, back up drives, cabinet, all new patch cables. and it all even looks great in the server room whereas normally it just looks like a whole pile of cables ours looks like a colourful array of cables all running in one direction just perfection!!highly recommended to any company if you want to forget your I.T infrastructure and concentrate on running your business

Pete Bracey

14:23 20 Oct 15

I have used the services of Konnetix Limited now for approximately 5 years to support my IT and more lately my telephony. I have hugely benefited from their wealth of knowledge and expert, pertinent advice throughout this time. They have seen us grow from a small 1 man office to a 2 site practice with coming up to 20 staff and have always been on hand to assist. Probably the most glowing report I could provide is that throughout that time through the advice that I have taken we have not had any major IT issues and any small day to day ones are resolved quickly and efficiently. I could not recommend this company more; if you are in business then you need Konnetix to look after your IT and communications needs.