About Us

Konnetix is a proactive managed IT services company, providing customers with IT services and solutions to increase business efficiencies, productivity and security.

Based in Letchworth, the team at Konnetix supports clients across Hertfordshire, Essex, Bedfordshire and North London.

We provide best in class support, managed services and solutions giving our customers peace of mind and with their business interests at the very heart of what we do. We build trusted long-term relationships with all our customers.

Our 5 Star ratings and highly regarded customer testimonials show that our service is second to none, with our values of providing the highest level of customer service.

Our Management Team

Darren is responsible for the overall strategy of Konnetix, ensuring that we achieve our overall vision, mission and goals as a company.

Darren Billinghurst

Director

David is responsible for customer development, ensuring customers are aligned to the right products and services to maximise efficiency.

David Startin

Business Development

Rachel is a key member of the team. She is responsible for the smooth operation of the company’s financial accounts, including invoices and suppliers.

Contact

Rachel Middows

Finance Manager

Our Support Team

David Haynes has over 10 years experience working within the IT MSP Sector at a senior level. He has looked after clients of all sizes and industries. David has a passion for service delivery and making sure that client goals and solutions are aligned.

David Haynes

Lead IT Engineer and Technical Consultant

With over 10 years’ experience Nyckie heads up the Proactive IT Support side of our business. She ensures that our customer service level agreements are always met and exceeded.

Nyckie Ford

Technical Services Manager

Josh Thorpe is a technical engineer with over 5 years experience within the IT support industry. Josh is new to the MSP role, but has quickly progressed. He now provides outstanding service to our clients.

Joshua Thorpe

Technical Support

Accreditations

Our accreditations help to give our clients confidence that Konnetix has the expertise and experience to deliver technology solutions to the standards that Microsoft demand.

To achieve and maintain the “Silver Partner” standard with Microsoft, we continue to employ and train all technical staff with relevant industry accreditations and relentlessly drive customer satisfaction.

The Microsoft Cloud Solution Provider Program allows Konnetix to provide direct billing, sell combined offers and services, as well as directly provision, manage and support Microsoft Cloud services and solutions.

Enabling Konnetix to standard out from its competitors, providing clients and potential customers assurance that our expertise is second to none when it comes to providing Microsoft services and solutions.

Careers at Konnetix

Quality is the driving force behind all IT services provided by Konnetix, which is why it’s so important to have an enthusiastic, bright and hardworking team to deliver this.

Konnetix are committed to providing a working environment that enables all its employees to develop new ideas and drive the company forward.

If you think you’re the kind of person that would enjoy working at Konnetix then we would love to hear from you.

Our open roles are listed below.

IT Professional

Type: Permanent

We are expanding and looking for IT Sales professionals with an extensive record and a good client base to work from, proof of hitting KPIs and target on a regular basis. You will be working alongside the sales director, you will be in control of your own accounts and given the opportunity to grow within this fast moving business. All candidates must be self-motivated, punctual and smart on a daily basis. If you are interested in the role and want to discuss it further please get in touch.

Field Engineer

Type: Sub Contract

Must have customer facing experience and be able to work as part of a team
Natural ability to think outside the box and use own initiative
Installation & testing of Infrastructure cabling including Cat5/Cat6/Cat6A/Coaxial/Voice cabling/Multimode & Singlemode Fibre
Termination of Copper and Fibre based cabling systems
Installation and Maintenance of Patch cabling

Installation Cabling Containment installations
Rack/Cabinet Installations
Cabling contaiment systems i.e. Basket, tray, fibre runner etc
Fully conversant with on site Health & Safety/Site risk assessments
Security cleared to BC & SC levels preferable and CRB checked

Project Engineer

Type: Sub Contract

Must have customer facing experience
Experience in working in working within a variety of project environments including Data Centres, Office space, Comms Rooms, Education & Retail.
Experienced in working to comprehensive Network design documentation and scope of works
Ability to motivate, organize, supervise onsite activities
To Liaise directly with project management
Take control of on site activity and Progress reporting

Experienced in all aspects of Network build Project Installations
Experienced in Infrastructure cabling installation & Testing including Cat5e/Cat6/Cat6A
Experience in installation & Testing of Fibre optic cabling
Ability to complete comprehensive site survey’s & Installation site audits
Fully conversant with on site Health & Safety/Site risk assessments
Security cleared to BC & SC level s preferable

Jim Harrison

13:12 08 Jun 17

We approached Konnetix who sat down with us and offered us a solution to our email server issues for our company across 3 sites. After selecting a package to suit us the implementation of this service was superb.Any glitches encountered when we went live were dealt with quickly and efficiently. We would happily recommend Konnetix as a solution to IT issues. United Welding Supplies Ltd

Amanda Cockerill

08:11 24 May 17

From Aspect Electrical LTDs initial meeting with Konnetix to discuss our needs as a relatively small company where none of us are particularly "IT Savvy", we were explained everything in friendly, clear detail, costs were outlined from the start and there were no hidden nasty extras and no pushy sales, a very friendly, efficient service and we would highly reccomend Konnetix.

Tim Haywood

17:09 12 Feb 16

“We engaged Konnetix to supply and install a brand new IT infrastructure as part of an office move for Haywoods. Great advice and competitive prices were received for the proposed implementation of hardware, software and new user accounts. The move went extremely well with no data loss whatsoever and Konnetix showed great flexibility in the way they handled the planning and execution of this important project.”

Danny Shea

08:13 22 Oct 15

"I would just like to say a big thank you to Darren and the whole of the Konnetix team for the help and understanding that I required to get my business started. I approached Konnetix after speaking to another business owner who had dealt with Konnetix for many years and had nothing but praise for their services, Darren took the time to understand my vision for the business and that the fact rapid growth would be essential so with this in mind we now have a fully scalable cloud IT solution up and running from day one which means we have hit the ground running and that I can add staff quickly and efficiently who can work from the office, on the road or anywhere in the country."Danny SheaManaging Director Riteshield Roofing

R H Logistics Ltd

08:31 21 Oct 15

R H Logistics had the task of out sourcing our I.T infrastructure and needed to upgrade our server room and all its servers in one go due to running server 2003, we had experienced poor service from our last I.T staff, with this we found konnetix Ltd from the Microsoft business web site and started the process with them. WOW what a difference, over one weekend they had installed a whole new server room including new switches, servers, back up drives, cabinet, all new patch cables. and it all even looks great in the server room whereas normally it just looks like a whole pile of cables ours looks like a colourful array of cables all running in one direction just perfection!!highly recommended to any company if you want to forget your I.T infrastructure and concentrate on running your business

Pete Bracey

14:23 20 Oct 15

I have used the services of Konnetix Limited now for approximately 5 years to support my IT and more lately my telephony. I have hugely benefited from their wealth of knowledge and expert, pertinent advice throughout this time. They have seen us grow from a small 1 man office to a 2 site practice with coming up to 20 staff and have always been on hand to assist. Probably the most glowing report I could provide is that throughout that time through the advice that I have taken we have not had any major IT issues and any small day to day ones are resolved quickly and efficiently. I could not recommend this company more; if you are in business then you need Konnetix to look after your IT and communications needs.