The decision to outsource your IT support or keep it in-house can be a complex one. As businesses try to keep pace with rapidly developing technologies, the option for outsourcing support is becoming a more popular one. Here’s why:
Less pressure on internal resources
Whether it’s the high cost of retaining in-house IT staff or the negative effect of internal resources not focusing on the core of their job – outsourcing will help put those skills to better use.
Cost effective
You will benefit from a pre-defined and predictable budget. This will reduce any ad-hoc service or support costs that your business may have experienced in the past.
Limit/negate downtime
As your systems are likely to be monitored and maintained, there will be fewer IT failures – with limited or no downtime, especially with strict SLAs.
Utilise the most appropriate technology
The IT landscape and possibilities for businesses are part of an ever-changing environment. Your outsourced IT support provider is likely to be trained by the large corporations in technological advancements, which in turn benefits your business.
Risk burden
By working with a third party you are offloading some of the IT infrastructure and maintenance risks. This will allow your key members of staff to refocus on priorities, but also help your organisation to become more flexible and dynamic in the long run.
If you are thinking about outsourcing your IT support, contact a member of our team today on 01462 417070 or email us on info@konnetix.com.